Privacy Policy

Last updated: May 2026

GENiMO is owned and operated by LABOUTI. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Contact Information

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

support@genimo.app

LABOUTI SA DE CV
Jesús del Monte 42 A
Interlomas, Huixquilucan
52764, Estado de México
México

By using GENiMO, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

When you visit GENiMO, we may automatically collect certain information about your device and usage, including:

  • Browser type

  • IP address

  • Time zone

  • Device information

  • Cookies and usage data

  • Pages, services, or features you interact with

  • Referral websites or search terms

We may also collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • City or work zones

  • Information shared through WhatsApp conversations

  • Profile and service preferences

  • Other information necessary to provide our matching services

How We Use Your Information

The information collected may be used to:

  • Create and manage user profiles

  • Connect users with relevant opportunities or candidates

  • Improve platform functionality and matching quality

  • Provide communication through WhatsApp or email

  • Prevent abuse, fraud, or misuse of the platform

  • Analyze and improve our services and user experience

  • Maintain platform security and reliability

Some information may be processed automatically by our systems and AI-based tools in order to improve profile matching, recommendations, and platform functionality.

WhatsApp Communication

GENiMO operates primarily through WhatsApp communication. By using our services, you understand and agree that information shared through WhatsApp may be processed in order to provide matching, communication, and support services.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary to:

  • Provide our services

  • Comply with legal obligations

  • Prevent fraud or abuse

  • Protect the rights and safety of users and the platform

Third-Party Links

Our website may contain links to external websites or services that are not operated by GENiMO. We are not responsible for the privacy practices of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

To exercise any of these rights, please contact us using the information below.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Information

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

support@genimo.app

Ciudad de México, México

Disclaimer

GENiMO is a technology platform designed to help connect people seeking work opportunities with people seeking home assistance services.

GENiMO does not act as an employment agency and does not guarantee hiring, employment, or user behavior.